Genesys To Acquire Bold360 – Heating Up The Battle For
Genesys - Startsida Facebook
The proposed acquisition of Bold360 from LogMeIn will advance Genesys’ Experience as a Service 2021-03-16 · The call center provider is hoping Bold360, which sells AI-based tools catered to customer service agents, will help in its quest to provide more digital products to clients. Terms of the deal were not disclosed, but Genesys said it will be the second-largest purchase for the company, behind its $1.4 billion deal to buy Interactive Intelligence in 2016. Bold360 is a customer engagement and AI software that's the industry’s most tightly integrated live agent & chatbot solution. Learn more and request a demo! Genesys®, a global leader in cloud customer experience and contact center solutions, announced its intent to acquire Bold360, a leader in AI powered digital Bold360 is Genesys’ second-largest acquisition in its history.
In addition, Genesys has been very big on workforce management and workforce engagement in the last 24 months, and appears to be betting on digital engagement to become a core component of the overall customer experience platform. Genesys®, a global leader in cloud customer experience and contact center solutions, announced its intent to acquire Bold360, a leader in AI powered digital customer engagement. The proposed acquisition of Bold360 from LogMeIn will advance Genesys’ Experience as a Service (SM) vision. Bold360 vs. Genesys Cloud.
Learn more and request a demo! Genesys®, a global leader in cloud customer experience and contact center solutions, announced its intent to acquire Bold360, a leader in AI powered digital Bold360 is Genesys’ second-largest acquisition in its history.
Genesys - Startsida Facebook
The acquisition of Bold360 seems completely aligned with the goals of the new Genesys Digital business unit. 2021-03-16 · Genesys®, a global leader in cloud customer experience and contact centre solutions, announced its intent to acquire Bold360, a leader in AI powered digital customer engagement. The proposed acquisition of Bold360 from LogMeIn will advance Genesys' Experience as a Service(SM) vision.
Genesys - Startsida Facebook
Learn more and request a demo! Genesys®, a global leader in cloud customer experience and contact center solutions, announced its intent to acquire Bold360, a leader in AI powered digital Bold360 is Genesys’ second-largest acquisition in its history. It appears that Genesys is making a serious commitment to the Digital market. In addition, Genesys has been very big on workforce management and workforce engagement in the last 24 months, and appears to be betting on digital engagement to become a core component of the overall customer experience platform.
Terms of the deal were not disclosed, but Genesys said it will be the second-largest purchase for the company, behind its $1.4 billion deal to buy Interactive Intelligence in 2016. Bold360 is a customer engagement and AI software that's the industry’s most tightly integrated live agent & chatbot solution. Learn more and request a demo!
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16 Mar 2021 Genesys, a global leader in cloud customer experience and contact center solutions, announced its intent to acquire Bold360, a leader in AI 16 Mar 2021 Genesys today announced its intent to acquire the Bold360 digital engagement suite from LogMeIn, to become part of the recently formed 16 Mar 2021 Genesys Announces Intent to Acquire Bold360 from LogMeIn SAN FRANCISCO, March 16, 2021 /PRNewswire/ -- Genesys®, a global leader in Integrations & APIs. Bold360 acts as a central nervous system that feeds customer data from your disparate systems to your agents.
Bold360 delivers groundbreaking intelligence with out-of-the-box simplicity and helps agents do what they do best – be human.
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Bold360 acts as a central nervous system that feeds customer data from your disparate systems to your agents. Use our pre-built integrations, Bold360 is an intelligent customer engagement solution that provides businesses with Genesys Announces Intent to Acquire Bold360 from LogMeIn. Every year, Genesys® delivers more than 70 billion remarkable customer experiences for Ist möglicherweise ein Bild von Text „%ំ GENESYS bold360“. Bold360 is an engagement solution platform that helps create better customer experiences. Acquired by. Genesys · Boston, Massachusetts, United States 16 Mar 2021 LONDON — March 16, 2021 — Genesys®, a global leader in cloud customer experience and contact centre solutions, announced its intent to Genesys Announces Intent to Acquire Bold360 from LogMeIn. The combination is set to advance its Experience as a Service vision and reimagine today's work at Genesys.